If you can't see any of the standard Outlook forms, there are two solutions:
- Clear your Outlook forms cache:
- In Outlook, select menu item Tools, Options.
- In Options dialog, select Other tab.
- In Other tab, press Advanced Options… button.
- In Advanced Options dialog, press Custom Forms… button.
- In Custom Forms tab, press Manage Forms… button.
- In Forms Manager dialog, press Clear Cache button, then press the Close button.
- Close all the Option dialogs and try accessing the form again.
- If the above doesn't work, a more risky solution is to get Outlook to recreate its cache file:
- Exit Outlook.
- Use Windows Explorer to open the temporary forms folder. On my WinXP PC, the path is C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\FORMS.
- Rename or delete the file FRMCACHE.DAT.
- Start Outlook again.
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