01 August 2010

Restoring Standard Outlook Forms

If you can't see any of the standard Outlook forms, there are two solutions:

  • Clear your Outlook forms cache:
    1. In Outlook, select menu item Tools, Options.
    2. In Options dialog, select Other tab.
    3. In Other tab, press Advanced Options… button.
    4. In Advanced Options dialog, press Custom Forms… button.
    5. In Custom Forms tab, press Manage Forms… button.
    6. In Forms Manager dialog, press Clear Cache button, then press the Close button.
    7. Close all the Option dialogs and try accessing the form again.
  • If the above doesn't work, a more risky solution is to get Outlook to recreate its cache file:
    1. Exit Outlook.
    2. Use Windows Explorer to open the temporary forms folder. On my WinXP PC, the path is C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\FORMS.
    3. Rename or delete the file FRMCACHE.DAT.
    4. Start Outlook again.

See Also